Click here for Warehousing and Distribution Terms and Conditions

Load Warrior Logistics Ltd
Transport Terms & Conditions

1.0 Services:

Load Warrior Logistics Ltd in conjunction with its affiliates is engaged in the transportation of shipments by the following services: Same day, Priority, Hotshot. The services offered to the customer are in accordance with the terms and conditions set out herein and in accordance with Load Warrior Logistics Ltd’s published and or specified rates.

1.1 Approval of Services by a Third Party:

By default, the customer authorizes any third party to place orders on their behalf, under any service level, and is liable for any shipping charges, including additional charges, unless Load Warrior Logistics Ltd is explicitly informed in writing of the removal of this authorization in part or in whole prior to any shipment. Load Warrior Logistics Ltd is not liable for any charges for shipments moved in error that it deems to have originated in good faith on behalf of the customer.  

2.0 Commodities Serviced & Restrictions:

Load Warrior Logistics Ltd offers services of general commodities, as usually defined, subject to the following restrictions:

2.1 Section Deprecated 02/25/2020

2.2 (a) Limitation of Liability of Load Warrior Logistics:

If no additional insurance is requested in writing by the Shipper to Load Warrior Logistics as in clause 2.2(b) below, it is agreed that for claims purposes (including a claim based upon failure to deliver, misdelivery, damage, loss or theft of packages), Load Warrior Logistics Ltd’s liability is limited to a maximum of $100 per shipment regardless of the circumstances, including but not limited to, the gross negligence or negligence of Load Warrior Logistics and its employees, contractors or agents. However, for all late or delayed shipments, clause 2.2(c) applies

(b) Limitation of Liability of Load Warrior Logistics:

An additional charge must be paid to Load Warrior Logistics if the Shipper wishes to obtain Declared Value protection in excess of $100 per shipment. However, Declared Value protection does not protect against late or delayed shipments: see 2.2(c) below. The maximum Declared Value for a shipment is $1,000, in which case Load Warrior Logistics Ltd’s maximum liability will be $1,000. However, all jewelry shipments (other than costume jewelry) are limited to a maximum Declared Value of $500 per shipment. Any effort by the Shipper to declare a value in excess of these maximum amounts shall be null and void. The acceptance for carriage by Load Warrior Logistics of any shipments bearing a Declared Value in excess of these maximum amounts does not constitute a waiver of this provision. In addition, for international shipments, the Declared Value cannot exceed the declared value for Customs.

(c) Limitation of Liability for Consequential Losses:

Load Warrior Logistics shall not be liable for any special, incidental or consequential damages (collectively, the "Consequential Damages") including, but not limited to, loss of profit incurred by the Shipper or any other person or company as the result of Load Warrior Logistics Ltd’s (or its agents) acts or omissions, including gross negligence or negligence causing damages, failure to deliver, misdelivery, loss or theft of shipment, or late or delayed shipment. In any such event, Load Warrior Logistics Ltd’s liability shall be limited to either a refund or credit of the shipping charges (pursuant to the terms of Load Warrior Logistics Ltd’s shipping guarantee in effect at time of shipment, if the shipment has been guaranteed by Load Warrior Logistics to arrive on time).This limitation of liability applies to all shipments, regardless of whether the Shipper has declared a value of the shipment (as per 2.2 (b) above) and paid the additional charges. In no event shall Load Warrior Logistics be liable for Consequential Damages even if advised in advance of the possibility of such damages.

(d) Items for which Load Warrior Logistics has no liability:

Notwithstanding anything in clause 2, Load Warrior Logistics will have no liability whatsoever for: (i) any items that are prohibited herein from being shipped with it; (ii) loss or damages to perishable items requiring protection from heat or cold, to the extent the loss of damages results from exposure to heat or cold or the perishable nature of the items; (iii) any loss or damages to any package due to improper packaging; and (iv) any causes beyond Load Warrior Logistics Ltd’s control such as acts of God, strikes, lockouts, and power disruptions.

(e) International shipments:

For international shipments, the limitations in Clause 2.2(a), (b), (c) and (d) continue to apply, unless the provisions of the Warsaw Convention are applicable.

2.3 Tenders:

No Service shall be rendered in the transportation of tenders. Should a Shipper ship a "tender" without written approval from Load Warrior Logistics, Load Warrior Logistics will not be held responsible in any manner, financially or otherwise, for the consequences of failure to deliver a shipment by a stipulated time.

2.4 Section Deprecated 02/25/2020

2.5 Consumer Commodities:

Items classified as "consumer commodities" by Transport Canada are accepted via Load Warrior Logistics ground service within Canada. Some restrictions apply in areas not accessible by ground. Call Load Warrior Logistics for details.

2.6 Items Prohibited/Restricted by Load Warrior Logistics:

No service shall be rendered in the transportation of any of the prohibited items listed below. In the event that any such prohibited article enters the Load Warrior Logistics system, this does not constitute a waiver on the part of Load Warrior Logistics and Load Warrior Logistics shall have no liability whatsoever for delay, loss or damage to any such article, even if the Shipper has entered a Declared Value on the shipping document. Shippers are prohibited from shipping articles of unusual value via Load Warrior Logistics. Articles of unusual value shall be deemed to include, but are not limited to: Currency, negotiable instruments (except cheques) and money orders; human remains in any form; any shipment that, in Load Warrior Logistics Ltd’s judgment, could cause damage or delay to equipment, personnel, or other Shipments.

Additional Articles prohibited by Load Warrior Logistics for shipping Internationally: animal products, non-domesticated; firearms; gem stones; industrial diamonds; ivory; unset precious stones; personal effects and unaccompanied baggage shipped to any other country except the USA; and any other prohibited items that vary by country.

Articles requiring pre-approval for shipping within Canada, Internationally or both: alcohol; antiques; artwork; biological substances Category B; ceramics; china; collectors’ items; confectionery products such as potato chips in any form, chocolate in any form, pastries and baked goods in any form; dangerous goods; diagnostic specimens; dry ice; firearms; furs; gem stones(prohibited internationally); glass, crystal; industrial diamonds (prohibited internationally); jewelry shipment in excess of $500; liquids; live animals, birds and insects; perishables; pottery; precious metals (any article containing more than 50% by weight of a precious metal); seeds (international approval only required); tobacco (based on provincial or other country law); live plants and cut flowers; pornographic materials; unset precious stones (prohibited internationally); watches containing more than 50% of a precious metal or any precious gem stone; or any shipment, in Load Warrior Logistics Ltd’s judgment, could cause damage or delay to equipment, personnel or other shipments This list may be amended from time to time by Load Warrior Logistics. Shipments containing pre-approval articles are transported at the Shipper’s risk, including without limitation for delay, loss, theft or damage. In the event that any pre-approval article enters the Load Warrior Logistics system without having obtained Load Warrior Logistics Ltd’s pre-approval, this does not constitute a waiver on the part of Load Warrior Logistics and Load Warrior Logistics shall have no liability whatsoever for delay, loss, theft or damage to any such article, even if the Shipper has entered a declared value on the shipping document. Pre-approval is defined as Load Warrior Logistics Ltd’s written consent, as evidenced by an agreement settling out the pre-approval article(s) to be transported, which is signed by authorized representatives of Load Warrior Logistics and the Shipper.

2.7 Perishable & Thermal-sensitive Goods:

Load Warrior Logistics does not provide a protective service for the transportation of perishable commodities or for commodities requiring protection from heat or cold. Such commodities will be accepted for transportation solely at the Shipper’s risk of damage occasioned by exposure to heat or cold. In the event that any pre-approval article enters the Load Warrior Logistics system without having obtained Load Warrior Logistics Ltd’s pre-approval, this does not constitute a waiver on the part of Load Warrior Logistics and Load Warrior Logistics shall have no liability whatsoever for delay, loss, theft or damage to any such article, even if the Shipper has entered a declared value on the shipping document.

2.8 Prohibited by Law:

No service shall be rendered by Load Warrior Logistics in the transportation of any shipment which is prohibited by law or regulations of any federal, state, provincial, or local government in the origin country or destination country.

3.0 Right of Inspection:

Load Warrior Logistics reserves the right to open and inspect any Shipment tendered to it for transportation but is not obligated to do so.

4.0 Rates:

Refer to your rate guide in effect at the time of shipping for specific rates; or call Load Warrior Logistics for details. Rates are subject to change at anytime without notice.

5.0 Refusal of Shipments:

Load Warrior Logistics reserves the right to refuse any Package that by reason of the dangerous nature or any other character of it’s contents is liable, in judgment of Load Warrior Logistics, to soil, taint, or otherwise damage other merchandise or equipment, or that is economically or operationally impracticable to transport, or that is improperly packaged, wrapped, or labeled.

6.0 Proper Packaging & Labeling:

Packaging: (Consider that Load Warrior Logistics and its affiliates may operate using a high-speed, high-volume, highly automated distribution system; Shippers must package their shipments in a manner that properly protects the contents during transportation.) Packages tendered to Load Warrior Logistics must be packed or wrapped as to meet the requirements set forth in International Safe Transit Association (ISTA) Procedure 3A (Procedure for Testing Packaged Products). Items that require additional load securement (i.e. items to be transported on a flat deck or require strapping internally of an enclosed van) need to be packaged in a manner that will not sustain damage during securement. Load Warrior Logistics will not be liable for delay, damage to or loss of goods caused or contributed to by defects or inadequacy of the packaging used by the Shipper, or for damage to or loss of the packaging used by the Shipper. The use of Load Warrior Logistics - provided packaging is not a guarantee that an item is sufficiently packaged for transportation. Load Warrior Logistics does not provide special handling for Packages bearing "Fragile," Package orientation markings (e.g., "UP" arrows or "This End Up"), or any other similar markings.

Labeling: Every package tendered to Load Warrior Logistics must contain complete From and To details including postal code or Zip code, contact names, telephone numbers and a Load Warrior Logistics tracking number. Load Warrior Logistics cannot deliver to a P.O. Box and or a Rural Route number. Shipments require a street address including apartment/suite/unit numbers and the consignee’s telephone number. Multiple-piece shipments (as defined in section 7.1) must be labeled with the full delivery address on each piece and each piece individually marked "1 of 3", "2 of 3", "3 of 3", etc.

7.0 Reweigh:

Load Warrior Logistics reserves the right to reweigh shipments, notwithstanding that a weight has been declared on the shipping document. The reweighed weight determined by Load Warrior Logistics may be applied for the assessment of rates, and the Shipper agrees to pay same. Reweighing adjustment charges may not be reflected on the same invoice as the original transportation charges.

7.1 Multiple-Piece Shipments:

All shipments covered under a single Load Warrior Logistics waybill/tracking number are considered a single shipment for the purpose of calculating shipping charges.

7.2 Rounding Measurements:

Shipment dimensions must be rounded up to the closest whole inch. Shipment weights must be rounded up to the next whole pound.

7.3 Chargeable Weight:

Transportation charges are based on the greater of the dimensional volumetric weight of the shipment or the gross weight of the shipment. Dimensional weight is based on the current International Air Transport Association (IATA) volumetric standard, which is subject to change without notice. Dimensional weight is calculated by multiplying length x width x height of each package in inches and divided by 166 for dimensional weight in pounds. When a shipment exceeds 84 inches in length and girth combined, but weighs less than 30 pounds, it will be considered an "Extra Large Package" and rated as though it weighed 30 pounds.

8.0 After Hours Charge:

An additional premium is applicable for each package/order with a required pickup or delivery time outside Load Warrior Logistics Ltd’s Regular Operating Hours. Load Warrior Logistics Ltd’s Regular Operating Hours are; but not restricted to: Weekdays from 8:00am to 5:00pm excluding Statutory Holidays. These hours are subject to change without notice. The Shipper must inform a Load Warrior Logistics customer service representative during regular operating hours of their intent to have a shipment picked up or delivered after hours. The Shipper will then be advised the service availability depending destination and will quote the price at that time. The shipper is also responsible for providing Load Warrior Logistics with contact information of a person also available during the times requested of the order in the event of an unexpected issue.

8.1 Freight-Collect or Third Party Billing Charge:

This charge only applies to domestic shipments. An additional charge may be assessed when a Shipper requires Load Warrior Logistics to invoice a third party or the consignee. Either/or must have a Load Warrior Logistics account. The Shipper must inform a customer service representative at the time of placing the order, of their request either freight-collect or third party billing. The Shipper must also mark the waybill appropriately. The Shipper agrees to pay for the service and any charges associated in the event the consignee or third party fails to pay the invoice. Load Warrior Logistics reserves the right to place the customers on a cash only basis as well as any other legal rights and remedies available to it.

8.2 Redirect Charge (Address Correction Charge):

If Load Warrior Logistics is unable to deliver any shipment because of an incomplete or incorrect address; Load Warrior Logistics will make reasonable efforts in locating the correct address. If the correct address is located, the Shipper will be notified of the correction on their delivery service bill. An additional fee, set forth in the Load Warrior Logistics Pricing applicable to the Shipment in effect at the time of shipping, will be assessed to each Package within the Shipment for this service.

8.3 C.O.D. Service:

For COD (Cash on Delivery) shipments, when instructions are provided by the Shipper in writing to Load Warrior Logistics to collect bank drafts, certified cheques, money orders or similar instruments at time of delivery, Load Warrior Logistics will do so in return for the Shipper paying a special fee to Load Warrior Logistics. If the Shipper requires payment in cash only for the COD, Load Warrior Logistics reserves the right to collect payment instead by bank draft, certified cheque, money order or similar instrument. All bank drafts, certified cheques, money orders, and cash will be accepted by Load Warrior Logistics from the receiver/consignee at the Shipper’s risk, including, but not limited to the risk of forgery of the monetary instrument or non-payment there under, and Load Warrior Logistics shall not be liable upon any such instrument. Load Warrior Logistics will typically send to the Shipper, within 10 days of the delivery of the COD shipment, the form of instrument collected by Load Warrior Logistics from the receiver/consignee. In no event, however, will Load Warrior Logistics be liable to the Shipper for a COD amount for more than the value of the shipment, or $1,000, whichever is less. The entry of a COD amount by the Shipper is not a Declared Value within clause 2.2(b) above. Rather, if the Shipper wants to protect against failure to deliver, damages, loss or theft of the COD shipment, for a greater amount than $50 per shipment, the terms set out in clause 2.2(b) apply, and the greater value must be declared in writing by the Shipper, and the additional charges paid to Load Warrior Logistics.

8.4 Extended Area Surcharges:

An additional charge may be assessed for shipments picked up from or delivered to certain extended areas or remote locations.

8.5 Extended Area Surcharges:

See "9.0 - Return of Undeliverable Shipments within Canada" and "9.1 - Return of Undeliverable International Packages".

8.6 Rural Route/P.O. Box Charge:

Load Warrior Logistics can not deliver to either a Rural Route or P.O. Box Number. All shipments require a company name, street address including apartment/suite/unit numbers and the Consignee’s telephone number. Should the Shipper address the shipment to either a Rural Route or P.O. Box number additional charges will be assessed, and there may be delays in the delivery.

8.7 Re-Attempted Delivery Charge:

If for some reason, Load Warrior Logistics is unable to deliver a shipment, the Shipper will be notified of the circumstances surrounding the failed attempt, and will request further instructions. If the Shipper requests Load Warrior Logistics re-attempt the delivery an additional charge may apply. Refer to Load Warrior Logistics price schedule for cost.

8.8 Deadcall Charge:

(Unavailable Pick-ups) If Load Warrior Logistics is unable to make a pick up of a Shipment, the Shipper will be informed and a dead call charge will be applied.

8.9 Waiting Time Charge:

A "Waiting Time Charge" may be applied when a Load Warrior Logistics driver has to wait for either a pick up or delivery of a shipment. Refer to your price schedule for rates.

8.10 Vehicle Charge:

A "Waiting Time Charge" may be applied when a Load Warrior Logistics driver has to wait for either a pick up or delivery of a shipment. Refer to your price schedule for rates.

8.11 Additional Handling:

Where applicable, an Additional Handling Fee, in effect at the time of shipping or receiving, may be added to the shipping charge for the following: Any article that is encased in an outside shipping container made of metal or wood, Any cylindrical item, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container, or any article that needs to be repackaged to maintain its integrity. Load Warrior Logistics also reserves the right to assess the Additional Handling Charge for any Package that, in Load Warrior Logistics Ltd’s sole discretion, requires special handling.

8.12 Large Bundle Surcharge:

A Package is considered a Large Bundle when its length is disproportionately longer than its other dimensions and is equal to or the greater of 10 feet long. Shipping charges are assessed at 10 pounds per lineal foot regardless of how insignificant the diameter, or the volumetric weight of 10 pounds per cubic foot, or the gravimetric weight, whichever is greatest.

9.0 Return of Undeliverable packages within Canada:

Shipments which are sent by the Shipper and which are refused by the Consignee or which for any other reason cannot be delivered, will be promptly returned to the Shipper with an additional charge being billed to and paid for by the customer regardless of if the Shipments are sent “prepaid”, "collect", or "third party". If the returned Package is refused by the Shipper, or the Package cannot otherwise be returned to the Shipper, Load Warrior Logistics Ltd will retain the Package for a period of time determined at its sole discretion, but no more than thirty (30) days, and Load Warrior Logistics Ltd reserves both the right to dispose of or salvage the Package thereafter.

9.1 Return of Undeliverable International Packages:

International Packages refused by the Consignee, or that cannot be delivered for any other reason, will be held, and the customer will be contacted for further instructions. The customer will be responsible for payment of all charges, including, but not limited to, forwarding, disposal, or return transportation charges, as well as any duty and tax, if applicable.

10.0 Provision for Customs Clearance of International Shipments Export Documentation:

The Shipper must provide the required documentation for customs clearance, except for envelopes containing documents only which do not require export documentation but simply identified as "Documents Only". By providing this documentation, the Shipper certifies to Load Warrior Logistics Ltd that all statements and information relating to exportation and importation are true and correct. There are civil and criminal penalties including the forfeiture and sale of the shipment that may be imposed for making false or fraudulent statements.

10.1 Payment of Additional Expenses:

Customs penalties, storage charges, or other expenses incurred as a result of an action by Customs or failure by the Shipper or Consignee to provide proper documentation or to obtain a required license or permit, will be charged to the Consignee along with any applicable duty and tax. However, the customer is liable for payment if the Consignee does not pay. Additional charges may apply for complex customs clearance procedures which include, but are not limited to: clearance procedures involving a government agency, customs bonds, drawbacks, formal entries involving more than five tariff lines, live entries, marking attendance, temporary import bonds.

11.0 Invoicing Options:

Load Warrior Logistics Ltd will invoice the customer bi-monthly, meaning by the 15th of each month, and again on the last day of the month. Regardless of if the shipment is “prepaid”, “collect”, or “third party”, the customer will be billed all charges for which Load Warrior Logistics Ltd reasonably believes the shipments were generated in good faith on behalf of the customer.

11.1 Section Deprecated 01/25/2022

12.0 Proof of Delivery (P.O.D.):

Delivery can be verified by calling Load Warrior Logistics or referring to the On-Line tracking system at loadwarrior.ca.

12.1 Verbal Proof of Delivery:

Verbal confirmation of delivery is available to both the Shipper and Consignee. The proof of delivery will consist of the name of the person who signed for the Shipment, the time and date the Shipment was delivered.

12.2 Hard Copy Proof of Delivery:

Upon request Load Warrior Logistics will provide proof of delivery via e-mail transmission.

13.0 Service Guarantee:

In the event Load Warrior Logistics Ltd fails to complete delivery or attempt delivery, within the time commitment, Load Warrior Logistics Ltd, at its option, will reduce the charges to the next appropriate service level either by credit or refund for each such shipment, to the payer only, upon request, subject to the following conditions:

13.1 Terms and Conditions of Guarantee:

The service guarantee for on-time delivery is subject to the following conditions: Load Warrior Logistics Ltd’s guaranteed delivery schedule must state that the destination point qualifies for the service commitment from the origin point. The Shipment must be properly documented on a Load Warrior Logistics pick up record and each Package in the Shipment must bear the appropriate Load Warrior Logistics waybill. Each package in the Shipment must be properly labeled, including From/To address details, with the Consignee’s correct name, deliverable address, postal or ZIP Code, and telephone number. Load Warrior Logistics Ltd will not guarantee delivery to a P.O. Box or Rural Route Number. For Priority or Hotshot service levels, and After Hours services, the appropriate information must be recorded on the waybill and Load Warrior Logistics must be made aware of the required service at the time of order. For International shipments, all applicable documentation required by the origin and/or destination country must be complete and included with the shipment. The shipment must be tendered to Load Warrior Logistics Ltd during Load Warrior Logistics Ltd’s published business hours. Load Warrior Logistics Ltd must be notified of a service failure in writing or by telephone within four (4) calendar days from the date of scheduled delivery and must be advised of the Consignee’s name, address, date of shipment, and the Load Warrior Logistics order number.

13.2 Limits & Restrictions:

The on-time delivery guarantee does not apply to shipments which are delayed due to causes beyond Load Warrior Logistics Ltd’s control including, but not limited to the following; the unavailability or refusal of a person to accept delivery of the Shipment, delays caused by the Consignee, acts of God, the Queen’s or public enemies, public authorities acting with actual or apparent authority on the premise, acts or omissions of customs or similar authorities, riots, circumstances arising before, during, or after a strike or other labour disputes, civil commotions, disruptions in the air or ground transportation network(such as weather phenomena), authority of law, defect or inherent vice in the goods shipped, and nuclear reaction, radiation or radio active contamination and natural disasters. The on-time delivery guarantee does not apply to Packages subject to Additional Handling, or to any Package exceeding Maximum Weight and Size Limits (Section 2.1) or containing articles listed as a Prohibited Article (Section 2.6) or any Dangerous Goods Shipment (Section 2.4). Load Warrior Logistics reserves the right to waive the on-time delivery guarantee on Shipments scheduled for delivery the business day following a national or provincial holiday when that holiday is not observed in the U.S. or other parts of Canada. Load Warrior Logistics reserves the right to refuse any request for a credit or refund when such request is made by a party other than the payer of the shipping charges. The Load Warrior Logistics online tracking system accessed via loadwarrior.ca and tracking information obtained through the Load Warrior Logistics Ltd website are the private property of Load Warrior Logistics Ltd. Load Warrior Logistics Ltd authorizes you to use the online tracking system solely to track shipments tendered by or for you to Load Warrior Logistics Ltd for delivery and for no other purpose. Without limitation, you are not authorized to make the information available on any website or otherwise reproduce, distribute, copy, store, use or sell the information for commercial gain without the expressed written consent of Load Warrior Logistics Ltd. This is a personal service, thus your right to use the Tracking System or information is non assignable. Any access or use that is inconsistent with these terms is unauthorized and strictly prohibited.

14.0 Procedures for Claims:

A claim may be filed by the customer when Load Warrior Logistics Ltd does not meet its on-time delivery commitment, or for loss of or damage to a Shipment. Tracing or tracking a missing Package does not mean that a claim has been filed. Claims must be submitted to Load Warrior Logistics Ltd by telephone at (604) 846-6648 or in writing to: office@loadwarrior.ca. All claim notifications must include shipment details, including address information (from/to), date of shipment, package weight, the Load Warrior Logistics Ltd order number, and a detailed statement of what is being claimed. Claims must be lodged within the following time periods: Loss or Damage Claims notification within 24 hours, Service Guarantee Claims notification within 24 hours. Note that Load Warrior Logistics Ltd is not liable for concealed damage where the outside packaging material is not also damaged as it is not reasonable that Load Warrior Logistics Ltd is able to verify the package was not damaged prior to shipping.

15.0 Taxes:

All applicable Federal and Provincial taxes required by law will be charged on all freight costs and surcharges. The customer agrees to pay Load Warrior Logistics any and all taxes assessed to their account.

16.0 Payment for Service:

Load Warrior Logistics Ltd’s credit terms require payment of all charges upon receipt of Load Warrior Logistics Ltd’s invoice. In the event the customers fails to pay the invoice, Load Warrior Logistics reserves the right to place the customer on a "cash only" basis as well as implementing any other legal rights and remedies available to it and the customer may be subject to a 2.66% monthly compound interest rate after the arranged payment term (standard is 30 days) has elapsed without payment.

16.1 Collection Costs:

Customer is responsible for all expenses in the collection of monies that have not been paid within the terms specified; or when the Shipper assumes responsibility of payment of shipping charges in the event of nonpayment by the Consignee or the alternative party invoiced.

16.2 Declined Payments/NSF Fees:

Load Warrior Logistics Ltd reserves the right to apply an Administration Charge should a Customer default on paying for services due to declined credit card, insufficient funds to cover Pre Authorized Payment Plan and or payment by cheque.

17.0 Future Changes:

Rates, charges terms and conditions and services are subject to change without notice. The most current rates, charges, terms and conditions and services may be obtained by e-mail request to office@loadwarrior.ca or by calling 604-846-6648.

18.0 Service:

Some shipments may be shipped by surface transport and/or handled by a Load Warrior Logistics independent contractor. Shipments handled by independent contractors destined to remote delivery areas may be delivered to a centralized delivery location and require the Consignee to pick up the Shipment.

19.0 Fuel Surcharge:

Load Warrior Logistics reserves the right to apply a fuel surcharge on Shipments. The surcharge will be applied for such periods as Load Warrior Logistics may determine necessary. Current details on the fuel surcharge will be posted on the Load Warrior Logistics website at loadwarrior.ca.

20.0 Security Surcharge:

Load Warrior Logistics reserves the right to apply a security surcharge on all Shipments without prior notice. The surcharge will be applied for such periods as Load Warrior Logistics may determine necessary.

21.0 Packages Which Have Been Refused or Are Unidentifiable:

If for any reason a Package or Shipment in the possession or control of Load Warrior Logistics Ltd cannot be either delivered to the Consignee or returned to the Shipper, including without limitation because the Package or Shipment has been refused or abandoned by the Consignee and or the Shipper or because the Shipper and or Consignee cannot be ascertained for any reason, Load Warrior Logistics Ltd will retain the Package or Shipment for a maximum period of 30 days or such longer period of time as in its sole discretion it determines ("Holding Period"). At the expiration of the Holding Period, Load Warrior Logistics Ltd is deemed to have fulfilled all obligations that it may as common carrier; the Shipper and Consignee will be deemed to have relinquished any and all proprietary rights in Packages and Shipments and or their contents which remain unidentified and or undeliverable ("Unclaimed Goods"); and to the fullest extent permitted by law, full and clear title to the Unclaimed Goods will pass to Load Warrior Logistics Ltd. Following the Holding Period, Load Warrior Logistics Ltd may dispose of the Unclaimed Goods in any manner it elects, including without limitation by sale or consignment to a third party and the sole recourse of the Shipper and or Consignee shall be in accordance with this section.

22.0 All figures in Canadian dollars:

All dollar figures referred to in these Terms and Conditions are in Canadian dollars.